When you are faced with an issue or a question, you can always contact Dell Technical Support by phone, but we recommend that you first follow the steps below to ensure a quick and efficient resolution. Or you can contact the Dell Technical Support via phone If you have DD archiving to an ECS, contact EMC Support and reference this Knowledgebase Article, KB 513725. My hardware is no longer under warranty Enter your service tag on the Dell Support homepage to see available options. Persistence Flag: Contrary to EMC documentation regarding an F5 Load Balancer, connections should NOT be sticky or persistent as this will not balance the load to all ECS nodes. ) can be reached using the following online form.ĥ. Contact Dell Software Support Support for Dell Software products (AppAssure, Kace. You have a sizeable infrastructure? Using TechDirect will make managing Support Requests for your hardware easier, with an opportunity for self-replacement of parts.Ĥ. You can also use our Online form should you require assistance with SupportAssist. The following article provides information on how to install SupportAssist. Automate my support requests for my Dell hardware SupportAssistĭell's SupportAssist provides automated, proactive and predictive technology that reduces troubleshooting steps and speed up your resolution time. If after 60 minutes the certificate has not populated to all nodes, please contact EMC Support and reference ECS: Object Storage SSL Certificate is not populated in all nodes. The article SLN306647 expains how to use the service "Service Request Online".Ī Dell Technical Support engineer will handle your request in a timely manner.ģ. Note: To be entitled to support, there must be an active warranty on the service tag. ![]() EMC offers a wide range of services and support. After this there are 13 more steps to be performed by EMC L2/FSS/Enginerring Support Personnel. EMC Mechanical Services is one of the largest, privately held full service mechanical contractors in Virginia. Whether your issue concerns technical support or order support, our experts have solutions. Our official Dell Support Twitter account is also available: DellCaresProĢ.Contact Dell Technical Support for a specific issue Contact EMC Support and cite this solution ID (emc308955). Dell is available to help you on a wide array of topics. With Park Place Technologies, you can maintain your Dell EMC equipment past its warranty or end of service life and get direct access to our third party. The forum is there to enable discussions with other users and Dell Technical experts. Reach the online community for assistance - You can access the Dell Community Forum
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